Personal guidance from the right team

Tell us where you want to go. We’ll help you take the next step.

Whether you need visa guidance, study-abroad support, a holiday package or help with an existing service, share a few details and the appropriate NAC Travel specialist will take it from there.

Start your enquiry Chat on WhatsApp
Enquiry reference provided Specialist department routing Response target shown upfront
How can we help?

Choose the service closest to your needs.

Not certain which option applies? Select “Help Me Choose” and our client care team will direct your enquiry for you.

International Visas

Visa guidance for the USA, Canada, UK, Schengen, Australia and other destinations.

Response target: 1 business day
Select this service

South African Immigration

Support with South African visas, permits, waivers, appeals, overstays and permanent residence.

Response target: 1 business day
Select this service

Study Abroad

University matching, admissions, scholarships, student visas and application preparation.

Response target: 1 business day
Select this service

Holidays & Travel

Flights, hotels, travel packages, group trips, insurance and personalised holiday planning.

Response target: 1 business day
Select this service

Help Me Choose

Not sure which service fits? Tell us what you need and our client care team will guide you.

Response target: 1 business day
Selected service
More ways we can help
Partnerships & AgentsAgent, university, supplier, affiliate and strategic partnership enquiries.
Payments & AccountsInvoices, proof of payment, refunds, billing questions and account reconciliation.
Website & Account SupportHelp with login problems, portal access, broken links, website errors and app support.
Formal Complaints & Executive MattersSerious complaints, unresolved escalations, investor matters and formal correspondence.

Start your Help Me Choose enquiry

Not sure which service fits? Tell us what you need and our client care team will guide you. Most enquiries take only a few minutes to complete.

1

Choose your service

This helps us send your message to the appropriate specialist team.

2

Tell us about your plans

Describe what you would like to achieve and include any important deadline.

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3

How should we contact you?

Use contact details you check regularly so we can respond without delay.

Your information is protected. Please do not include passport numbers, banking credentials or sensitive identity documents in this form. We will provide a secure upload method if documents are required.
By submitting, you agree to NAC Travel’s privacy and advisory terms. Final decisions remain with the relevant authority, institution, airline or service provider.

NAC Client Care Team

Help Me Choose
Expected response: 1 business day

What happens next

1

You receive an on-screen reference and an email confirming your enquiry.

2

The appropriate NAC Travel team reviews the information you provided.

3

We contact you with guidance, questions or the next secure step.

WhatsApp

+27 61 294 5290
Official NAC Travel support line

Telephone

+27 (0)12 023 0485
Monday–Friday, 09:00–17:00 SAST

Email

info@nac-travel.org
General enquiries and fallback support

Professional guidance: NAC Travel supports clients with travel planning, immigration processes and education applications. Final decisions remain with the relevant government authority, institution, airline, supplier or service provider.
View our Bedfordview office location
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