NAC Travel Contact Command Centre

Reach the right NAC Travel department from the first message.

Route your enquiry to Global Visas, SA Visas, Study Abroad, Holidays, Partnerships, Accounts, Support or Executive Review so the correct NAC team and AI-assisted desk can respond professionally.

Send a routed enquiry WhatsApp NAC Travel
Choose your department

Every enquiry deserves the correct route.

Select the closest department before completing the form. This helps NAC Travel send your message to the right human team and AI-assisted workflow without delays.

General Enquiries

First-contact support, service direction and appointments

NAC Client Care Desk
info@nac-travel.org
Client Care Content
SLA 1 business day · standard

Global Visas

USA, Canada, UK, Schengen, Australia and global visa pathways

Clara Global Visas
globalvisas-clara@nac-travel.org
Amara Clara Iris Kairo Ledger
SLA 1 business day · high-compliance

SA Visas

DHA, VFS South Africa, permits, waivers and immigration compliance

Clara SA Visas
savisas-clara@nac-travel.org
Amara Clara Elias Thabo Nomsa
SLA 1 business day · high-compliance

Study Abroad

Admissions, scholarships, universities and student visa preparation

Amara Study Abroad
amara.study@nac-travel.org
Amara Applications Scholarships Students
SLA 1 business day · education-advisory

Holidays

Holiday packages, flights, hotels, tours and curated travel planning

Amara HolidayOS
holidayos-amara@nac-travel.org
Amara Nia Ledger Marina
SLA 1 business day · commercial-travel

Partnerships & Agents

Universities, suppliers, agents, ambassadors and business partnerships

Maya Partnerships & Growth
globalvisas-maya@nac-travel.org
Maya Agents Partners Study Growth
SLA 2 business days · commercial-partnership

Accounts & Payments

Invoices, proof of payment, billing follow-ups and account queries

Ledger Revenue Desk
globalvisas-ledger@nac-travel.org
Accounts Ledger Ledger Refunds
SLA 1 business day · finance

Technical Support

Portal access, app support, login problems and website assistance

Caleb Systems Support
support@nac-travel.org
Support Chat Tickets Caleb
SLA 1 business day · technical

Executive Escalation

Director-level matters, serious complaints and strategic correspondence

Executive Office Review
ceo@nac-travel.org
CEO Office Admin Office Compliance
SLA 2 business days · executive-review

General Enquiries Enquiry

For general NAC Travel questions, appointments, service direction and first-contact enquiries.

Desk: NAC Client Care Desk · info@nac-travel.org

Please avoid sending passport numbers or highly sensitive documents through this public form. The team will advise secure next steps if documents are needed.
Security protection active. This form uses a hidden bot-trap field and Google reCAPTCHA verification. Real clients should leave all hidden fields untouched.
By submitting, you agree to NAC Travel’s privacy and advisory terms. Consultation only; no outcome is guaranteed.

NAC Client Care Desk

General Enquiries · standard
info@nac-travel.org

Phone

+27 (0)12 023 0485
Mon–Fri 09:00–17:00 SAST

Email

info@nac-travel.org
General inbox and fallback support

WhatsApp

+27 61 294 5290
Official NAC Travel WhatsApp support line

Office

AMR Office Park, 3 Concorde Rd E,
Bedfordview, South Africa
By appointment only

Advisory note: NAC Travel provides professional consultation and travel advisory support. Final decisions remain with the relevant embassy, consulate, institution, government authority, airline, supplier or third-party provider.